Clear answers before you travel
Important questions before booking
This is a preliminary request requiring a call and approval.
When do I pay?
Riyadh amounts are paid at the selected branch. Any disclosed Madinah route fee is paid in Makkah before boarding.
Is my reservation confirmed immediately?
No. It begins as a preliminary request; the customer service representative or branch manager calls before a ticket is issued.
How do I receive my ticket?
After your request is reviewed and approved, the customer service representative or branch manager contacts you and sends the approved passenger ticket through WhatsApp.